ServiceNow

Connect Your Business to the Future by Maximizing Your ServiceNow Investment

Today’s complex business environment requires the ability to keep up with connected devices, automation, intuitive experiences and even machine learning. To do this, businesses must align processes and modernize workflow patterns to accelerate productivity, improve the delivery of experiences and connect departments. The cloud-based ServiceNow platform is a great solution for companies looking to consolidate and streamline their business processes, workflows, approvals, data reporting and more.

However, just implementing the system isn’t enough. To realize the full benefits of the ServiceNow platform, businesses must have a clear understanding of how the software will fit within their business and what people, process and technology changes are required to get the most value out of their investment.

ServiceNow can be used to consolidate and integrate legacy tools and applications, resolve security threats faster, remediate IT service requests, manage assets, deliver new applications and enhance existing ones, and automate processes and workflows.

With AXIA’s comprehensive approach, we’ve helped organizations leverage ServiceNow to successfully:

  • Gain visibility into request volume, type and category
  • Achieve faster fulfillment through streamlined IT processes and documentation
  • Increase system security through automated access management
  • Analyze IT service request data for better resource planning and allocation
  • Improve team efficiency through route approvals and workflows
  • Decrease audit risk with concise, centralized record keeping

AXIA’s senior consultants have the business and technology expertise to guide your ServiceNow project to success. While ServiceNow implementation teams focus on software installation and setup, we manage the heavy lifting before, during and after deployment, from initial planning to post-installation training and support. AXIA’s holistic approach ensures ServiceNow is strategically implemented to meet the needs of the business now and into the future.

AXIA ServiceNow Offerings

  • Business Advisory
  • Project Planning & Strategy
  • Requirements Definition & Workflow Mapping
  • Software Selection
  • Program & Project Management
  • Business Process Re-Engineering
  • User Application Development, Integration & Testing
  • System Enhancements
  • Multinational Rollouts
  • Application Performance Monitoring
  • Training & Support
  • Change Management