Successful programs are a partnership between the client and integrator.
While most large projects rely on global integrators for delivery, a lack of alignment and insufficient risk management can create problems with execution.
Our Client Advocate Services work independently on your behalf to provide an objective, third-party viewpoint and resolve challenges before they derail the program.
Complex programs carry sizable risks and require a partnership between a client and an integrator.
Each party needs to clearly understand what is required, how to properly staff the project, and how they will deliver on commitments. Problems arise when a company doesn’t have the internal resources or skills to effectively manage a large program or integrator.
Our Client Advocate consultants know how to structure and run successful programs from start to finish, to ensure that both parties can identify risks, understand requirements, and reach successful outcomes.
We help you:
AXIA’s Client Advocates have decades of experience leading complex programs including global programs, programs with multiple integrators, and broad business transformation programs.
With deep expertise in Oracle, Microsoft D365, NetSuite, Infor, SAP, and more, we work with you to achieve meaningful results for your technology implementations and transformations.
As your Client Advocate, we act on your behalf to provide an objective viewpoint on your most challenging issues, mitigate risks, and give you clear strategies to align perspectives.
Built on a foundation of integrity, honesty, and quality, we bring both depth and experience to solve your most pressing business and technology challenges.
Our holistic approach allows us to understand your business and identify customized solutions based on your needs. Through business process improvement and change management strategy we ensure that your business runs more smoothly and the people-side of your technology adoption is successful.
Every successful program starts with aligning key stakeholders and contributors so they can work together effectively. Unfortunately, many companies don’t have the internal skills needed to collaborate with a large integrator, leading to lack of understanding, misalignment of goals and objectives, and missed deadlines.
AXIA’s Client Advisory services are designed to help you manage successful programs by approaching problems and resolutions objectively.
Our Client Advocates help you:
As your Client Advocate, we provide an unbiased viewpoint to keep businesses and integrators on the same page. We work closely with you to gain perspective on challenging issues and develop effective solutions.
Here’s how we do it:
AXIA’s OCM Services will help ensure stakeholder alignment, successful adoption, and long-term success. Learn more.
How can you ensure the proper steps are taken during the software selection process? Learn more.
Any time you are implementing a new system, one of the key measurements is ROI. Learn more.
Get thought leadership insights on Project Recovery Services & Problem Projects, Program and Project Management Consulting Services, M&A Consulting, Supply Chain Optimization, and more delivered straight to your inbox. It’s the best way to stay updated on solution designs, technology developments, and business perspectives from our industry experts.
Want to explore more topics? Check out AXIA Insights for thought leadership, news, and best practices.