Align Business and Project Expectations with Our Client Advocate Services

Successful programs are a partnership between the client and integrator.

While most large projects rely on global integrators for delivery, a lack of alignment and insufficient risk management can create problems with execution.

Our Client Advocate Services work independently on your behalf to provide an objective, third-party viewpoint and resolve challenges before they derail the program.

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Your Client Advocate for Successful Project Outcomes

Complex programs carry sizable risks and require a partnership between a client and an integrator.

Each party needs to clearly understand what is required, how to properly staff the project, and how they will deliver on commitments. Problems arise when a company doesn’t have the internal resources or skills to effectively manage a large program or integrator.

Our Client Advocate consultants know how to structure and run successful programs from start to finish, to ensure that both parties can identify risks, understand requirements, and reach successful outcomes.

We help you:

Stay on budget and meet deadlines
Clarify project scope
Align expectations between the business and the integrator for project involvement, responsibilities, and requirement fulfillment
Identify and mitigate risks before they become larger issues
Gain transparency into status and problem areas
Conduct discussions to maintain project alignment
Understand the exact resource requirements of the business

Our Client Advocate Services Experience

AXIA’s Client Advocates have decades of experience leading complex programs including global programs, programs with multiple integrators, and broad business transformation programs.

Our Client Advocate Consultants

With deep expertise in Oracle, Microsoft D365, NetSuite, Infor, SAP, and more, we work with you to achieve meaningful results for your technology implementations and transformations.

As your Client Advocate, we act on your behalf to provide an objective viewpoint on your most challenging issues, mitigate risks, and give you clear strategies to align perspectives.

The AXIA Difference

Built on a foundation of integrity, honesty, and quality, we bring both depth and experience to solve your most pressing business and technology challenges.

Our holistic approach allows us to understand your business and identify customized solutions based on your needs. Through business process improvement and change management strategy we ensure that your business runs more smoothly and the people-side of your technology adoption is successful.

Talk With Our Client Advocate Experts Today - Schedule a Consultation

Achieve Better Project Results with Productive Partnerships

Every successful program starts with aligning key stakeholders and contributors so they can work together effectively. Unfortunately, many companies don’t have the internal skills needed to collaborate with a large integrator, leading to lack of understanding, misalignment of goals and objectives, and missed deadlines.

AXIA’s Client Advisory services are designed to help you manage successful programs by approaching problems and resolutions objectively.

Our Client Advocates help you:

Structure and run your program successfully
Proactively realize risks before they can impact the project
Ensure that each party understands requirements, staff needs, and deliverable timelines
Facilitate constructive problem-solving vs. counter-productive finger-pointing
Keep expectations in line with project goals
Create win-win scenarios with the integrator

How AXIA’s Client Advocates Support You

As your Client Advocate, we provide an unbiased viewpoint to keep businesses and integrators on the same page. We work closely with you to gain perspective on challenging issues and develop effective solutions.

Here’s how we do it:

Independent Governance – We provide an objective third-party viewpoint that promotes successful collaboration between clients and integrators. Our Client Advocates help you develop effective solutions to challenging problems including project alignment and scope, staffing needs, requirements, and deliverables.
Alignment of Expectations and Goals – We promote continual alignment of business and project expectations and goals, keeping both parties focused on delivering the business case. We facilitate the tough discussions that are often required to maintain alignment and keep the project moving in the right direction.
Transparency & QA – We help you gain visibility into the metrics that really matter, and we know how to ask key questions that will uncover issues before they become real problems. As an objective third-party, we ensure that all parties are held accountable to pre-defined success criteria with agreed upon “decision-tree” contingencies and associated impacts.
Proactive Risk Mitigation – Our Client Advocates bring deep experience to identify risks before they impact the project, along with the expertise to address problems with constructive solutions.

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