Get the most out of your Microsoft Dynamics 365 implementation, migration, or upgrade with AXIA’s powerful organizational change management (OCM) services. Our Dynamics 365 change management approach emphasizes proactive alignment, strategy, and communications across your entire business to ensure a successful transition.
We partner with you to ensure user adoption so your team can maximize the full potential of Dynamics 365. From awareness to ownership and sustainment, we leverage powerful change management solutions for better business outcomes.
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As Microsoft sunsets AX 2012, obsolete tech makes it difficult to get the results you need. Dynamics 365 holds enormous potential for driving business value with real-time analytics, process improvements, and data-based decisions. Sustainable change management and long-term user adoption holds the key to unlocking that potential.
At AXIA, we come alongside you to develop custom, holistic Dynamics 365 change management strategies that get measurable results.
With extensive product knowledge and experience, our change management consultants help you get the job done right the first time.
We’ve been there and we’ll walk with you each step of the way to:
We specialize in both the technical side and the people side of your Microsoft Dynamics 365 implementation or upgrade.
Our in-depth knowledge of Dynamics 365 gives us unparalleled insight into user adoption methodologies, training needs, and process improvement opportunities that impact your entire organization.
At the heart of it all, we partner with you as an extension of your team to provide value-driven change management services based on decades of experience and deep product knowledge.
Our Dynamics 365 experience includes:
Types of projects we manage:
Built on a foundation of integrity, honesty, and quality, we bring both depth and experience to solve your most pressing business and technology challenges.
Our holistic approach allows us to understand your business and identify customized solutions based on your needs. Through business process improvement and change management strategy we ensure that your business runs more smoothly and the people-side of your technology adoption is successful.
Leading Agricultural Firm
Challenge: Establishing OCM strategy to drive buy-in, participation, and ownership for Dynamics 365 ERP upgrade.
Solution: AXIA facilitated leadership buy-in, significantly reduced team frustration and increased cooperation, leveraged Train-the-Trainer program for long-term knowledge, implemented change agent program with ongoing coaching sessions, and developed full communication program to highlight major changes and benefits to promote user adoption.
Results: Successfully achieved sustainable user adoption and participation among leaders and teams across the organization.
North America Oil Company
Challenge: Needed an OCM partner to help guide them through their Microsoft implementation to ensure a smooth transformation for their people, processes, and technology.
Solution: AXIA learned and documented their processes to develop a custom change management approach. Even when the project had to pivot based on data conversion, AXIA was able to do the same and ensure efficient communication was established, processes for change were in place, and user adoption was sustained.
Results: Successfully achieved a smooth implementation, high-user adoption rate, minimal post-implementation issues, provided comprehensive support and training services, and enabled great efficiencies and user satisfaction.
Microsoft Dynamics 365 drives efficient results that deliver higher ROI for your whole organization. With increased agility, business continuity, and up-to-date data, you can achieve business improvements while keeping costs low.
As your change management partner, we help your team utilize these products to their fullest potential so you can benefit from:
We understand that even the best products cannot bring lasting results without user buy-in. That’s why we emphasize the people side of change for every implementation or upgrade.
Our Dynamics 365 change management consultants integrate trusted change management methodologies with project management strategies to get the best results. We are Prosci-ADKAR certified, and we take a partnership approach that puts your organization’s needs at the top of our priority list.
Here’s how we do it:
In this detailed guide, we share with you our top 12 proven steps for designing effective change management plans, and how you can:
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