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Turn your customer data into seamless, high-value experiences and long-lasting relationships.
AXIA’s Oracle CX consulting services help you leverage the power of Oracle Fusion Cloud CX to engage and delight your customers at every touchpoint.
Get more value from your implementation or migration and empower your team with automated, scalable customer support.
Home > Oracle Consulting Services > Oracle Fusion Cloud CX
Unify your customer experiences by aligning processes, data, and analytics across your organization, from marketing and sales to commerce and service.
AXIA’s Oracle Fusion Cloud CX consultants understand how your customer data drives decision-making and business strategy, and we show you how to get the most value from your implementation.
We help you:
AXIA’s Oracle Fusion Cloud CX consultants have decades of experience leading Oracle implementations and migrations.
Our team members understand how your Oracle applications fit within the broader context of your business strategy. Leveraging our deep knowledge of Oracle and our business transformation expertise, we show you how to boost value and optimize your operational performance.
Built on a foundation of integrity, honesty, and quality, we bring both depth and experience to solve your most pressing business and technology challenges.
Our holistic approach allows us to understand your business and identify customized solutions based on your needs. Through business process improvement and change management strategy we ensure that your business runs more smoothly and the people-side of your technology adoption is successful.
Technology: Global software and hardware company with systems in use across 180 countries
Challenge: Single Oracle solution roll-out worldwide in over 70 countries, replacing over 50 legacy systems that had been in prior use by company acquisitions.
Solution: AXIA was brought in to replace a previous provider to recast and relaunch the program. We supported the global migration of customer data and service contracts to Oracle from over 50 legacy ERP systems.
Results: We identified and resolved challenges associated with merging disparate business processes and systems into one global system. The deep knowledge and expertise of AXIA’s Oracle consultants delivered a lower risk, more cost-effective implementation approach that carried the company through the global implementation as well as a subsequent acquisition.
Based on our years of Oracle Cloud experience, we’ve developed this detailed guide that explores the 5 key questions you need to answer before beginning your transformation to Oracle Cloud.
Free: Easily access the download by filling out the form.
Fast: 5-minute read packed with valuable information.
Practical: Thoughtful insights that can be applied to your situation.
Insightful: Knowledge pulled from a multitude of past successful projects.
Today’s customers expect intuitive, responsive experiences at every interaction. Oracle Fusion Cloud CX delivers those experiences while also giving your customer support team the data and tools they need to manage accounts, build stronger customer relationships, and gather valuable insights.
AXIA’s Oracle CX consultants partner with you through your implementation to boost value and optimize your investment.
Benefits of Oracle Fusion Cloud CX include:
We start with a big-picture business assessment that zeroes in on your unique needs and opportunities. Looking at both short-term and long-term strategic interests, we help you design the best environment to achieve your business goals.
Here’s how we do it:
In this detailed Guide, we will share with you valuable information to help you on your strategic roadmap to refreshing your Oracle ERP.
Free: Easily access the download by filling out the form.
Fast: 5-minute read packed with valuable information.
Practical: Tips and tricks that can be easily applied to any situation.
Insightful: Knowledge pulled from hundreds of past implementations.
When a manufacturing company in Ohio needed an Oracle partner, they reached out to AXIA to help guide them through extensive technology changes. From there the relationship grew and AXIA helped the business grow into a billion-dollar organization.
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