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Training and Communications Strategy

Successful change depends on effective communication.

Throughout your organization, people need to understand the reasons for change, the benefits of change, and the specific ways it will impact their daily work.

AXIA works with you to design innovative training and communications strategies that get your message across to every stakeholder, from awareness to understanding to adoption.

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Lead Sustainable Change with People-Centered Training & Communications

How Much Change Management Does Your Organization Need?

Our Training & Communications Strategy Experience

At AXIA, we’ve been helping clients implement communication and training strategies for over 20 years. We are PROSCI certified, with experience in SAP S4 HANA (on-premise and Cloud), Oracle EBS, Microsoft Dynamics, Salesforce, Optivision and more.


Our OCM Team

Our OCM consultants are also skilled project managers and business process leaders, with hands-on expertise and business consulting experience. We work with you to implement communication and training best practices around process change as well as system transaction needs. Our Training & Communication Strategy expertise includes:

  • ERP Programs – SAP S4 HANA (on-premise and cloud), Oracle EBS, Microsoft Dynamics, Salesforce, Optivision and more
  • Leadership Engagement & Coaching
  • Mergers & Acquisitions
  • Business Transformation Programs


The AXIA Difference

Built on a foundation of integrity, honesty, and quality, we bring both depth and experience to solve your most pressing business and technology challenges.

Our holistic approach allows us to understand your business and identify customized solutions based on your needs. Through business process improvement and change management strategy we ensure that your business runs more smoothly and the people-side of your technology adoption is successful.

Delivering Real Results for Our Clients

Global Materials Science & Manufacturing Company

Challenge: Managed the global change initiative during an Oracle R12 upgrade that included 26 modules and 2,500+ customizations.

Solution: AXIA’s comprehensive communication and training strategy, along with the expertise of our OCM consultants, proactively managed the speed, adoption, and sustainment of change. Objectives included stakeholder management, change impacts assessment, communication, training, feedback, and success measurements.

Results: AXIA delivered a comprehensive, detailed communication and training plan to ensure user adoption of change. Efforts resulted in 99.3% completion rate for 4,600 users across 42 operating sites in 25 countries.

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What Our Clients are Saying

Get Better, Faster Results from Your Implementation

Proven Training and Communications Strategy Tailored to Your Needs

No two organizations are the same, and that means every change initiative will have unique goals and challenges.

We help you evaluate the specific needs of your team, remove barriers to change, and develop a communication and training strategy that gets results. Here’s how we do it:

  • Custom Training – We use a variety of communication and training techniques to promote awareness, understanding, buy-in, support, and ownership. Communications are tailored to your organization and may include town halls, guides, online resources, videos, and more.
  • Train-the-Trainer Approach – We equip change champions and super users to deliver training to end users, foster knowledge and collaboration, and build a supportive change network.
  • Engaging Delivery Vehicles – Based on audience and subject, we use a variety of training delivery vehicles to make training fun and engaging. Classroom training, virtual training, self-help resources, live support, and super users accommodate both in-person and remote training needs.
  • Practice Sessions – These sessions explore real-life examples and what-if scenarios to proactively address potential hurdles before go-live.
  • OCM Jump Start Library – Access a comprehensive library of reusable assets to get your program moving, including skills assessments, stakeholder analysis, communication plans, messaging, and much more.

Learn How to Develop Successful OCM Strategy for your Business

In this detailed guide, we share with you our top 12 proven steps for designing effective change management plans, and how you can:

  • Maintain stakeholder alignment
  • Communicate change and promote understanding
  • Ensure user adoption and long-term change management success
  • Develop next steps for effective change sustainment

Want to Learn More about OCM?

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Want to explore more topics? Check out AXIA Insights for thought leadership, news, and best practices.

Let Our Team Be Part of Your Team.

AXIA Delivers Digital Transformation with Exceptional Value.

Our expert consultants work with you to find real solutions to meet your business goals. We focus on your priorities, measurable results, and finding strategic ways to optimize and grow your business. Let’s discuss your needs today.

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