Today’s complex business environment requires the ability to keep up with connected devices, automation, intuitive experiences and even machine learning. To do this, businesses must align processes and modernize workflow patterns to accelerate productivity, improve the delivery of experiences and connect departments. The cloud-based ServiceNow platform is a great solution for companies looking to consolidate and streamline their business processes, workflows, approvals, data reporting and more.
However, just implementing the system isn’t enough. To realize the full benefits of the ServiceNow platform, businesses must have a clear understanding of how the software will fit within their business and what people, process and technology changes are required to get the most value out of their investment.
ServiceNow can be used to consolidate and integrate legacy tools and applications, resolve security threats faster, remediate IT service requests, manage assets, deliver new applications and enhance existing ones, and automate processes and workflows.
AXIA’s senior consultants have the business and technology expertise to guide your ServiceNow project to success. While ServiceNow implementation teams focus on software installation and setup, we manage the heavy lifting before, during and after deployment, from initial planning to post-installation training and support. AXIA’s holistic approach ensures ServiceNow is strategically implemented to meet the needs of the business now and into the future.
Software investments are necessary to move our businesses forward, and reducing risk is critical to achieving a return on these investments. Consider this – recent reports show that the typical organization might spend as much as 5% of their total annual revenue on software purchase and implementation. This means that you could expect to invest hundreds of thousands of dollars, if not millions, on software projects depending on business size and complexity.
The technology you purchase will have long-term implications on capability, productivity, security and ultimately, company revenue. So, can you afford to risk selecting the wrong technology and/or software solution?
Luckily, with the right plan and process in place, you don’t have to. When the proper steps are taken during the software selection process, you can significantly increase the odds that you’ve chosen the best software to meet your organization’s goals. In addition, you can position your organization for an implementation that has a greater chance of being delivered on-time and on-budget with fewer surprises throughout the effort.